Draft: to be reviewed by a lawyer before launch.
Privacy Policy
What we collect
- Account details (email, username), profile information you add, listings, messages, orders and reviews.
- Age/ID verification is done by our verification partner. We receive the result (verified or not), not your ID documents.
- Payment details are handled by our payment processor. We never see or store full card numbers.
What other members see
Your username, profile, listings, reviews and badges. Never your real name, email, ID or full address, except that a seller receives the shipping address needed to send your order.
How we use it
To run the marketplace, keep members safe (fraud prevention, moderation), send you account and order emails, and meet legal obligations.
Sharing
Only with service providers who help run Lovinzo (hosting, database, email, payments, verification), and when required by law. We do not sell your personal information.
Your rights
You can access, correct or delete your data, and depending on your state (for example California) you have additional rights. Contact contact@lovinzo.com.
Discretion
Emails never mention items in the subject line, and charges appear on your statement under a neutral name.
See also: Terms of Service · Prohibited Items & Content · Buyer Protection